Home IT Support IT Support Pricing in Fort Worth
Residential customers and small businesses with fewer than 50 employees use the same flat-fee pricing, so you know the service cost before work begins. For medium and enterprise businesses with 50 or more employees, standard IT support is $100 per hour, per technician, onsite and $80 per hour remote. We confirm the flat fee or applicable hourly rate and billing terms before work begins.
Residential figure: most standard onsite visits for homes and small businesses with fewer than 50 employees are a $20 trip fee plus $80 per device. For medium and enterprise businesses with 50 or more employees, standard IT support is $100 per hour, per technician, onsite and $80 per hour remote. Managed IT remains a separate monthly agreement.
This page explains two billing models. Residential customers and small businesses with fewer than 50 employees use the same flat-fee pricing. For medium and enterprise businesses with 50 or more employees, standard IT support is $100 per hour, per technician, onsite and $80 per hour remote. Managed IT is a separate monthly agreement.
Home customers comparing repair costs and Fort Worth businesses evaluating break-fix, project, or managed monthly models.
Work performed for customers in Fort Worth and across DFW, remotely or on-site.
Issue complexity, number of devices or users, after-hours timing, parts, and whether you want one visit or an ongoing plan.
Use the rate cards on this page for orientation, then call (817) 658-0707 or request a quote for your exact setup.
Whether you need a one-time fix at home or ongoing coverage for your office, we match pricing to how you actually use IT.
Every service call starts with understanding your problem—not running up a clock. Here is what to expect when you contact us.
Call or contact us with symptoms, how many people are affected, and whether remote or on-site makes sense.
For residential repairs we confirm the flat fee. For medium and enterprise businesses with 50 or more employees, we explain the hourly rate and billing terms. An estimate can describe expected scope and labor time.
Same-day service may be available depending on schedule, location, technician availability, and type of issue. You approve before we proceed.
We complete the agreed work, document changes, and flag anything that should be scheduled separately.
Standard residential repairs use a published flat fee. Homes and small businesses with fewer than 50 employees pay the same flat residential rates: a $20 trip fee plus $80 per device onsite, or $80 per remote session. For medium and enterprise businesses with 50 or more employees, standard IT support is $100 per hour, per technician, onsite and $80 per hour remote. The applicable rate and billing terms are confirmed before work begins. View the full business IT rate table.
| Factor | Computer Pro Network | Typical Hourly Shop |
|---|---|---|
| Cost predictability | Residential flat fee before work. Medium & enterprise (50+ employees): $100/hr onsite, $80/hr remote. | Often one hourly rate for every job type |
| Diagnostic time | Homes & businesses under 50 employees: $20 trip fee + $80 per device on a standard visit | Open-ended time with no published residential fee |
| Approval before work | Yes — scope agreed first | Varies; surprises possible |
| On-site service | Mobile technicians across DFW | Drop-off or travel fees extra |
| Who you talk to | Direct technician access | Call center or tiered support |
Pricing depends on the issue, environment, and whether work is remote or on-site. These are the main factors we discuss before quoting.
Many teams pair project work with managed IT services in Fort Worth for predictable monthly billing.
Most standard onsite visits for homes and small businesses with fewer than 50 employees include a $20 trip fee plus $80 per device depending on the issue and service required—we confirm scope before work begins.
Residential flat-fee pricing tells you the service cost before work begins. For medium and enterprise businesses with 50 or more employees, hourly billing matches the time the job takes, with the rate explained first.
Know the cost category before work starts on standard jobs.
Mobile on-site service across Fort Worth and DFW.
Direct access to the person doing the work.
Call early to check same-day availability.
Quick answers about IT support pricing in Fort Worth.
Residential customers and small businesses with fewer than 50 employees use the same flat-fee pricing. Most standard onsite visits for homes and small businesses with fewer than 50 employees include a $20 trip fee plus $80 per device. For medium and enterprise businesses with 50 or more employees, standard IT support is $100 per hour, per technician, onsite and $80 per hour remote. Specialized work and after-hours service have separate rates.
Residential customers and small businesses with fewer than 50 employees use the same flat-fee pricing. Most standard onsite visits include a $20 trip fee plus $80 per device; remote support is $80 per session for many software and troubleshooting jobs. Parts, data recovery, advanced diagnostics, and larger projects may be quoted separately before work begins. Hourly rates apply only to medium and enterprise businesses with 50 or more employees. For those businesses, standard onsite IT support is $100 per hour, per technician, with a one-hour minimum and 15-minute billing increments after that. Standard remote IT support is $80 per hour, with a 30-minute minimum ($40) and 15-minute billing increments after that. Advanced server, firewall, migration, or network configuration is $125 per hour, per technician. After-hours, weekend, or holiday onsite support is $150 per hour, per technician. After-hours, weekend, or holiday remote support is $120 per hour. One applicable rate is confirmed before work begins, and specialty and after-hours rates are not stacked. Equipment, parts, software licenses, and materials are billed separately. For hourly engagements, project estimates describe a labor range; the final labor charge follows actual time worked. Optional managed IT plans remain separate written monthly agreements.
Same-day service may be available depending on schedule, location, technician availability, and type of issue. Call (817) 658-0707 early in the day or contact us to confirm.
Yes. We provide both business IT support and residential computer repair across Fort Worth and DFW.
Tell us what is going on—we will recommend the right support level and explain pricing before any work begins.
Request Pricing or Service Or call now: (817) 658-0707Request service online or call to check availability. Same-day service may be available depending on the schedule, customer location, technician availability, and type of issue.
